Legal
Promoter Terms & Conditions
Last updated 10 October 2026
These Promoter Terms & Conditions (“Promoter Terms”) govern participation in any promoter, affiliate, or referral program offered through Vibra at vibra.amsterdam and vibra-pulse.com. They supplement our Terms of Service and Privacy Policy. If there is a conflict about promoting events, these Promoter Terms control for that subject.
The platform is operated by V.O.F. HEAT ENTERTAINMENT (Vennootschap onder firma (V.O.F.)), trading as Vibra, registered office Bercylaan 111, 1031 KP Amsterdam, the Netherlands, KvK 42066099, VAT NL869551978B01. Contact: privacy@vibra-pulse.com.
By applying as a promoter, accepting an invitation, or using a promoter link or code, you agree to these Promoter Terms. If you do not agree, do not apply or promote.
1. Role of the parties
Event organisers run promoter programs for their own events. Vibra provides the software (applications, links, codes, attribution, ledgers, and related UI). Unless we expressly say otherwise in writing, you promote on behalf of the organiser for that event — you are not an employee, agent, partner, or joint venturer of V.O.F. HEAT ENTERTAINMENT, and you may not present yourself as speaking for Vibra or the organiser beyond authorised promotional materials.
Ticket sales are between the buyer and the organiser. V.O.F. HEAT ENTERTAINMENT operates the platform and may charge platform fees, Pulse fees, and other amounts as shown in product settings and checkout.
2. Eligibility and application
You must have a valid Vibra member account, be at least 18, and comply with applicable law. Organisers may require manual approval. We or the organiser may refuse, delay, suspend, or revoke any application or promoter status at any time, with or without cause, including where we reasonably suspect abuse, fraud, brand harm, or breach of these Promoter Terms or the Terms of Service.
Self-purchases, circular referrals, fake accounts, bot traffic, coupon stacking abuse, and other manipulation of attribution or Pulse do not count and may lead to voided rewards and account action.
3. Links, codes, and attribution
You may only use the personal link and/or checkout code issued for a specific event, and only while your status is active (not pending, revoked, or otherwise disabled). Attribution is determined by Vibra’s systems (including query parameters, session storage, and checkout metadata). Our records are conclusive absent manifest error.
You must not alter tracking parameters in a way that breaks attribution, hijack another promoter’s code, or use misleading redirects, malware, forced redirects, or deceptive UI.
4. Qualification, commission, and Pulse
Event-specific rules (minimum tickets, approval mode, commission percent, buyer Pulse extras) are set by the organiser in the product and summarised when you apply. When you meet the stated minimum attributed sales for an event, you typically receive one complimentary ticket for that event (issued to your account email). Commission, if any, typically accrues only after you qualify and may apply to all attributed sales for that event as configured. Accrued amounts are ledger entries until paid under the organiser’s and platform’s payout processes — they are not a guaranteed wage or independent claim against V.O.F. HEAT ENTERTAINMENT unless we expressly assume that obligation in writing.
Extra Pulse for buyers, if enabled, is a promotional loyalty benefit controlled by Vibra. Timing may be deferred until you qualify (especially on auto-approve, Pulse-only programs). Pulse has no cash value, is non-transferable except as the product allows, and may be adjusted, reversed, or cancelled for errors, abuse, refunds, chargebacks, or policy changes. Organiser-configured Pulse extras may incur a platform fee charged to the organiser as disclosed in product settings (for example €0.001 per extra Pulse).
Refunds, cancellations, chargebacks, and disputes can reduce or reverse attributed sales, commission, and Pulse. You are not entitled to retain rewards tied to transactions that are later reversed.
5. Marketing rules
When promoting, you must:
- Be truthful; do not invent line-ups, prices, ages, or “sold out” claims.
- Comply with advertising, consumer, spam, and privacy laws (including GDPR/LGPD and e-privacy rules for electronic messages).
- Not send unsolicited bulk email/SMS (“spam”), scrape contacts, or buy fake engagement.
- Not bid on Vibra, organiser, or event trademarks in paid search without written permission.
- Not imply Vibra endorses illegal activity, hate, harassment, or unsafe venues.
- Disclose material connections where required (e.g. that you may earn a commission or perk).
You are solely responsible for your channels (Instagram, WhatsApp, TikTok, websites, flyers, etc.) and for any third-party claims arising from your promotions.
6. Taxes and payouts
You are responsible for declaring and paying any taxes, social contributions, or reporting obligations on commissions or benefits you receive. Vibra may require tax or identity information before facilitating payouts and may withhold or refuse amounts where required by law or risk controls. Unless stated otherwise, commissions are calculated on ticket amounts as recorded in our systems (typically after checkout discounts) and do not automatically include platform fees charged to buyers.
7. Intellectual property and brand
Vibra, logos, product UI, and related marks remain our property. Organiser names, artwork, and event creatives remain theirs or their licensors’. You receive only a limited, revocable permission to use materials we or the organiser expressly provide for promoting that event. You may not register domains, handles, or ads that confuse users into thinking you are Vibra or the organiser.
8. Suspension, clawback, and termination
We or the organiser may suspend or terminate your promoter access immediately for breach, suspected fraud, legal risk, or platform integrity. Upon termination, pending or accrued rewards may be withheld or clawed back to the extent linked to invalid activity. Surviving sections include those on liability, indemnity, IP, taxes, and governing law.
9. Liability and indemnity
To the fullest extent permitted by law, V.O.F. HEAT ENTERTAINMENT is not liable for organiser decisions (approval, program settings, cancellations), your marketing promises, buyer disputes, or lost profits from promotion. Platform features are provided on an “as available” basis; we do not guarantee uninterrupted attribution or payout timing.
Nothing in these Promoter Terms limits liability that cannot be limited under Dutch or mandatory consumer law (including fraud and death/personal injury caused by negligence).
You will indemnify and hold harmless V.O.F. HEAT ENTERTAINMENT, its partners, and personnel against claims, losses, and costs (including reasonable legal fees) arising from your promotions, content, channels, or breach of these Promoter Terms — except to the extent caused by our wilful misconduct.
10. Changes
We may update these Promoter Terms. The “last updated” date will change. Continued promotion after an update means you accept the new terms for later activity. Material changes may also be called out in-product when you next apply or open your promoter kit.
11. Governing law
These Promoter Terms are governed by the laws of the Netherlands. Mandatory protections for consumers in their country of residence (including EU/EEA/UK consumer law where applicable) still apply. Business promoters contract under Dutch law with courts of Amsterdam having jurisdiction, without prejudice to mandatory venues.